For Wholesale Sales

+90 (544) 409 4530
What support do you need?
Shipping and Delivery
Cancellation / Return and Other Requests
Wholesale Sales
Payment and Invoicing
When will my product be shipped?
Typically, your order will be shipped within 1-3 business days.
How do I get my tracking number?
The tracking number will be sent to you via email after your order has been shipped.
What is the shipping cost?
Shipping is free for purchases over 100 TL.
How long does shipping take?
Shipping times vary between 2-5 business days.
Where is my package?
You can check the status of your package using your tracking number.
What should I do if my package is delayed?
You can contact the shipping company or call our customer service.
What is the return period?
You can return a product within 14 days of receiving it.
How do I return an item?
You can deliver the item you want to return to the shipping company.
What are the return conditions?
The product must be in its original packaging and undamaged.
What is the return shipping cost?
Return shipping costs vary by shipping company.
How long does the return process take?
The return process usually completes within 5-7 business days.
When will the money for my returned item be refunded?
The refund will be processed within 3-5 business days after the return is completed.
How can I apply for wholesale sales?
You can contact us to apply for wholesale sales.
What are the conditions for wholesale sales?
Minimum order quantities and special pricing apply for wholesale sales.
What payment options are available for wholesale sales?
Bank transfer or EFT payment options are available for wholesale sales.
How long is the delivery time for wholesale sales?
The delivery time for wholesale sales varies based on order quantity.
How are discount rates determined for wholesale sales?
Discount rates are based on order quantities and types of products.
Can I request a sample product for wholesale sales?
Yes, you can request a sample product.
What payment options are available?
Credit card, debit card, and installment payment options are available.
What are the installment options?
Installments are available in 3, 6, 9, and 12 options.
What should I do if I have problems during payment?
You can contact live support or call for assistance.
How can I receive my invoice?
Your invoice will be sent to your email or you can download it from your account.
How long does the payment process take?
The payment process typically completes instantly.
What should I do if the payment process fails?
Please contact your bank or try a different payment method.
💬 Live Support
📧 Email Support
📞 Phone Support

Special Campaign: 10% off on all orders from March 10-20!

New Products: Our new season products are waiting for you in the store. Check them out now!

Free Shipping: Free shipping on orders over 200 TL!

Customer Satisfaction: Customer satisfaction is always a priority for us.

Wholesale Sales Opportunities: Special prices and advantages are waiting for you on wholesale sales.

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